✓ Cash on Delivery (COD) orders are processed only after telephonic confirmation by our team

✓ Selected COD orders may require a partial advance payment for confirmation

✓ International orders are accepted on prepaid basis only

✓ Delivery timelines may vary depending on location, courier services or unforeseen circumstances

✓ Customers are requested to provide accurate address and contact details while placing orders

✓ Returns or replacements are accepted only if the wrong product is delivered

✓ Returns are accepted only for products physically damaged during delivery

✓ Any damaged or incorrect product issue must be reported within 24 hours of delivery

✓ No returns, refunds or exchanges for change of mind, personal dislike or ordering mistakes

✓ Products damaged after delivery are not eligible for replacement or refund

✓ Once an order is confirmed through call or message, cancellation requests will not be accepted

✓ Advance payments made for COD confirmation are non-refundable in case of refusal or failed delivery

✓ Ravion Watches reserves the right to cancel suspicious or high-risk orders without prior notice

✓ Dedicated luxury assistance available for order-related support

✓ A clear and continuous unboxing video is mandatory for damage or wrong product claims

✓ Claims without valid unboxing proof will not be accepted under any condition

✓ Product visuals and references are used for aesthetic and descriptive purposes only

✓ By placing an order, customers agree to Ravion Watches Terms & Conditions and policies